Privacy Policy
REYA Cremorne
GARNER PROPERTIES PTY LTD (ACN 000 933 460) and its related companies (collectively referred to as we, us or our) respect the privacy and security of your Personal Information. This privacy policy applies to all Personal Information collected by Us via this website and explains in general terms how We handle your Personal Information.
1 TYPES OF INFORMATION
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information. Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable whether the information or opinion is true or not. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy. Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive Information will be used by Us only for the primary purpose for which it was obtained, for a secondary purpose that is directly related to the primary purpose; and with your consent or where required or authorised by law. We generally don’t collect Sensitive Information, but when We do, We will comply with the preceding paragraph.
2 WHAT INFORMATION DO WE COLLECT?
The kind of Personal Information that We collect and hold from you will depend on how you use the Website, and may include full name, email address, telephone number, address (or postcode) and location, information as to how you heard about us and your user ID for accessing the website owner’s service
3 How We collect your Personal Information
We may collect Personal Information from you whenever you input such information into the Website or provide it to Us in any other way including by telephone, sending us correspondence (whether by letter, fax or email), have contact in person, visit our websites or complete hard copy or online forms.
We may also collect cookies from your computer which enable Us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from Our use of cookies.
4 Purpose of collection AND DISCLOSURES
We collect Personal Information to provide you with the best service experience possible on the Website and also keep in touch with you about our business activities, including offering you information relating to different building projects.
We customarily only disclose Personal Information to Our service providers who assist Us in operating the Website and our business, including maintenance and support personnel acting in the normal course of their duties, contractors, consultants, agents and/or representatives (such as law firms, real estate agents, banks, financial institutions, insurers, IT providers and the builder and architect working with Us on any project) who provide services to us or on our behalf, anyone you have authorised to deal with us on your behalf and government authorities, regulatory bodies, law enforcement agencies, courts, tribunals and/or parties to the legal proceedings where you have consented to this or we are required or authorised to do so by law.
By using Our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if We have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.
5 Security, access and correction
We respect privacy of individuals, and regard breaches of your privacy very seriously. We seek to maintain reasonable security measures in order to attempt to protect against the loss, misuse or alteration of personal information under our control. We hold personal information in our computer facilities in Australia and overseas, cloud based server and paper-based files and other records on site.
Unfortunately, there is no such thing as perfect security. As a result, although we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us through or in connection with our website or that we store on our systems or that is stored on our service providers’ systems. Furthermore, to the extent permitted by law, we accept no responsibility and/or liability for any security breach.
Our website may contain links to the websites of other entities. If you click on such links, you will be transferred to the websites of these entities. We have no control over, and are not responsible for, the privacy practices of these entities. You should read the privacy policy of these entities to find out how they handle your Personal Information when you visit their websites.
We take reasonable steps to ensure that the personal information held by us is accurate, up to date and not misleading. You have the right to access or correct your personal information, with limited exceptions. We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. As permitted by law, we may charge you a reasonable fee for a copy of your records.
6 Complaint procedure
If you have a complaint concerning the manner in which We maintain the privacy of your Personal Information, please contact Us on the contact details set out at the bottom of this privacy policy.
All complaints will be considered by Us and We may seek further information from you to clarify your concerns. If We agree that your complaint is well founded, We will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
- How to contact Us about privacy
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about Our privacy practices, you can contact Us at: [email protected]
Last updated 25 July 2024